Welcome to the leading Dispute Resolution membership

organisation in Aotearoa New Zealand and Australia.

 

Learn about our 50 years of supporting the dispute resolution community. 

 

 

Continued Professional Development
Whakangungu ā-haere ake nei

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Find Training
Te Kimi Whakangungu

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Become a Member
Piri mai hei Mema

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Find a Dispute Resolver
Kimihia tētahi Ringa Tūhono

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Accreditation
Te Whakamanatanga

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Event Listing
Rarangi Takahanga

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Assessment
Aromatawai

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Nomination services
Ratonga Whakaingoa

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What is Dispute Resolution in Aotearoa New Zealand?

Dispute resolution (DR) in NZ encompasses various processes, such as mediation, adjudication, arbitration, conciliation, expert determination or restorative practice to resolve conflicts outside traditional court systems. It applies to diverse disputes such as family, employment, business, neighbourhood, and environmental matters, all of which involve individuals, companies, or government entities. Parties can resolve disputes independently, engage private mediators, or use government-provided services like tribunals or ombudsmen.

By using DR services in NZ, it offers parties significant advantages: lower costs, faster resolution, greater participant control, flexible rules, and less formality than courts. These approaches prioritise privacy, specialised solutions, and early resolution, resulting in higher satisfaction and compliance rates. Resolution Institute is New Zealand's largest dispute resolution organisation, serves as an appointing authority, and provides access to qualified professionals, including arbitrators, mediators, and adjudicators across various specialities.

Resolution Institute is the largest dispute resolution membership body in Aotearoa New Zealand and Australia, bringing together dispute resolution professionals who are focused on providing the best service possible while developing their skills and strengthening the quality and impact of dispute resolution. So, if you are a dispute resolution professional or are looking to engage the service of a mediator, arbitrator, divorce coach or conflict coach, contact us now at [email protected] or search our Dispute Resolver Directory.

 

Upcoming Events

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30

Jun

AMDRAS Mediation assessment | Online | 30 June 2026

Assessments

Online

Register

30

Jun

Bringing a Trauma-informed understanding to Dispute Resolution Practice

CPD: 2.50

Short courses and refreshers

Online

Join us as we take an insightful and in-depth look at trauma-informed dispute resolution practice with Trish Gledhill.

Register
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30

Jun

AMDRAS Mediation assessment | Online | 30 June 2026

Assessments

Online

Register

30

Jun

Bringing a Trauma-informed understanding to Dispute Resolution Practice

CPD: 2.50

Short courses and refreshers

Online

Join us as we take an insightful and in-depth look at trauma-informed dispute resolution practice with Trish Gledhill.

Register

01

Jul

AMDRAS Mediation assessment | Online | 1 July 2026

Assessments

Online

Register

01

Jul

NZ Mediation Assessment I Online I 1 July 2026

Assessments

Online

A virtual mediation assessment is a 1.5-2 hour simulated mediation using Zoom where you will play the role of a Mediator, and volunteers will play the role of the two parties in the simulated dispute.

Register

02

Jul

Family Dispute Resolution | Virtual Practice Group | July 2026

CPD: 1.00

Practice groups

Online

FDR Online practice group is for all current and aspiring FDR practitioners, based in Aotearoa New Zealand. Earn CPD points while cross-pollinating ideas, solutions, and experiences with like-minded professionals working in the Family Dispu....

Register

03

Jul

Timing is everything: When & what to try during exploration

CPD: 1.50

Online Learning

Online

90 minute online workshop on When & what to try during exploration

Register

Resolution Institute's Mediation Training

Running for over 30 years, our flagship mediation training is the most trusted in the industry.

Need Advice?

We cover most areas of dispute resolution and can nominate an arbitrator, adjudicator, mediator, conciliator, expert determiner, family dispute practitioner or restorative justice practitioner. You can also use the explore options button to search our directory to find your own dispute resolver.

Connect, Have a voice, Stay ahead

Join the largest community in Australia and Aotearoa New Zealand engaged in resolving disputes outside the court.

Access Community

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PI/PL insurance

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Update details

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Resource library

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Member services

Connect, Have a voice, Stay ahead

As a Registered Mediator Accreditation Body (RMAB) sanctioned by the Mediator Standards Board, Resolution Institute offers the opportunity to embody excellence in the field of dispute resolution, elevate your profile as a leader, stay well-informed, enjoy exclusive discounts, access a wealth of resources, and become an integral part of our strong and supportive community.

 

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Our Role

Resolution Institute is the largest dispute resolution membership organisation across Australia and Aotearoa New Zealand. We embrace a vibrant community of mediators, arbitrators, expert determiners, adjudicators, restorative justice practitioners and other dispute resolution professionals by providing:

  • Education and Training run either online or in-person in Auckland, Wellington and Christchurch
  • Accreditation
  • Professional Development
  • Networking Opportunities
  • Advocacy and Industry Representation
  • Appointment and Nomination of Dispute Resolution Professionals
  • Mentoring and Professional Supervision
  • Industry-leading Development