Designed for all experience levels, this interactive workshop builds practical skills to confidently manage conflict, navigate disputes, and support effective decision-making. Whether you’re new to mediation or developing your practice, it provides a strong foundation to enhance your capability and work towards professional accreditation—no prerequisites required.

Ideal for:

We offer two registration options: Standard and Platinum.

The Standard registration provides:

• For your attendance at the workshop
• All related educational material provided during the workshop
• Catering

The Platinum registration provides:

• For your attendance at the workshop along with all related material provided and catering
• One Accreditation Assessment attempt
• 1-year Professional Membership with Resolution Institute
• 1-year Professional Development Subscription
• A 10% discount

We are pleased to offer a discounted Early Bird rate. This will conclude 4 weeks prior to the course commencement date.

We can provide an invoice if required, noting that full payment must be received no later than 14 days prior to teh workshop starting.

After graduating from this workshop, you will be presented with a Certificate of Completion. To then take the next step to become accredited, you will need to:

• Join Resolution Institute as a Professional Member, and
• Successfully complete Resolution Institute Mediation accreditation assessment
• If you buy the Platinum package, these are both included as part of the package

The training will also include presentations from Fair Way Resolution, who are contracted by the Ministry of Justice as the national FDR Supplier.

As a prerequisite, all attendees are required to:

• have undertaken mediation training, and 
• have been accredited as a mediator

Professional Supervision is distinctly different from counselling or line management and provides a practitioner with a:

• Structured, reflective relationship in which a practitioner works with a trained supervisor to review practice, strengthen skills, and uphold ethical and professional standards.
• Safe and confidential space to explore complex cases, ethical dilemmas, boundaries, and personal wellbeing, supporting both professional growth and self-care.
• Through its formative, restorative, and normative functions, it enhances competence, protects public trust, and helps mitigate stress and burnout.
• Focuses on professional development rather than performance oversight, ensuring high-quality, ethical practice across the dispute resolution profession.

Resolution Institute’s Peer Supervision Groups are designed to bring practitioners together in a supportive, interactive environment to share experiences, discuss challenges, and build practical skills. These sessions focus on real-world practice, not theory, providing a space to learn from peers and reflect on your work as a dispute resolution professional.

As part of your Resolution Institute membership, these sessions are included as a member benefit, supporting your continued professional development and connection to the dispute resolution community. So, whether you're recently accredited or highly experienced, these sessions offer practical insights and ongoing professional growth.

Why attend?

• Connect with fellow practitioners in similar practice areas
• Learn from real scenarios and shared experiences
• Explore challenges in a safe, confidential setting
• Contribute towards your CPD requirements

To register, select from the dates shown below. Then click on the "Register Now" button to the right of the screen within that date. You then need to select the time you would like to do your virtual mediation assessment.

Once you have registered and payment is made for your virtual mediation accreditation assessment, the Assessment Coordinator will contact you within five business days of receiving your registration to provide further details.

To be able to sit a Virtual Mediation Accreditation Assessment, you must have:

• Completed a Resolution Institute Mediation Workshop; or,

• Applied to Resolution Institute to have your prior training recognised as having met the requirements of the approval standards of either Australia (AMDRAS) or New Zealand (NZMAS)

One week prior to your virtual mediation assessment, you will receive a confirmation email which contains a guide to virtual mediation assessments, a self-assessment form, a simulated mediation scenario and a Zoom meeting link. Prior to the virtual mediation assessment, you will be invited to run through the Zoom controls with the Assessment Coordinator, to ensure you are familiar with the system.

There are three parts to your virtual mediation assessment:

1. Pre-assessment Questionnaire: When we have received your virtual mediation assessment registration, we will email you a questionnaire to complete along with supporting materials to read, digest and use to complete the questionnaire along with your own experience. We will provide you with a date to return this questionnaire; however, this must be done prior to your assessment date.
2. Mediation Scenario:During the simulated mediation, you will play the role of a Mediator, and volunteers will play the role of the two parties in the simulated dispute. The simulated mediation session must be 1.5-2 hours long, and a Resolution Institute Assessor will be present throughout. You will be emailed the common facts for your simulated mediation a week prior to your assessment.
3. Post-assessment self-assessment: After your simulated mediation, you must complete the questions in the self-assessment form, reflecting on what you think you did well and what you could have done better. We will email you the self-assessment form with your preparation materials.

Once our Assessor has received all of the required documentation from you, they will consider your questionnaire, simulated mediation and self-assessment responses to determine whether you have demonstrated competency or not yet demonstrated competency. Depending on the assessor's availability, we email the you the outcome within four weeks.

In Australia for the AMDRAS standards, the assessment will take approximately 2-2.5 hours

In New Zealand for the NZMAS standards, the assessment will take approximately 2 hours

After completing the virtual mediation accreditation assessment:

• If you are assessed as demonstrating competency, Resolution Institute will then inform you that you are eligible to hold a Resolution Institute Mediation Accreditation. In order to hold this accreditation, you are required to hold a Professional membership with Resolution Institute. Once you have created a Professional membership, your Resolution Institute Mediation Accreditation will be confirmed and added to your profile.

• If you are assessed as having not yet demonstrated competency, you will be contacted by the Assessment Coordinator, who will provide you with a copy of your assessment report and recording. They will be available to support you in working through the areas that need improving and preparing you for another virtual mediation assessment. Resolution Institute supports any additional assessment attempts by providing them at a reduced rate.

Here are some of the future webinars that are being planned at the moment. Please

• FDR - When to issue S60I Certificates

• FDR - How to support FDRP's craft questions to help parents focus on their children.

• FDR - Shuttle vs Joint Sessions

• General Mediation - Exploring the concept of Mediation Aftercare

Please let us know if you are interested in any of these webinars by completing this form, and we'll let you know once they are published.