Mediation enables you and the other participants to play an active role in resolving a dispute in a confidential, flexible, and respectful manner with the support of a neutral mediator.

Why choose mediation?

Choose mediation when you want to consider all the disputed issues, develop options to resolve each issue, and with the other participant(s), decide on an outcome. Mediation lets participants make agreements to meet the needs and concerns that are important to them. Mediation discussions and outcomes are confidential. Agreements can be legally binding depending on what the matter is and what the participants decide.

Mediation is an informal, fast, and effective process. Mediation can be used to resolve a wide range of disputes including business, commercial, family, workplace, compensation, insurance, construction, and community.

A mediator helps participants focus on the issues and keeps communication going to reach an outcome. A mediator usually sets guidelines or ground-rules to help guide the process, assists the discussion so it is fair and manages the interactions, so they are respectful.

A mediator does not give advice or an opinion, unless the participants request it as part of the agreement with the mediator. A mediator does not make a decision, it is the participants who decide the outcome.

Mediation can be voluntary, court ordered or agreed upon in a contract.

We can find a mediator for you

Through our nomination service, Resolution Institute can find a professional mediator for you. We carefully consider the type of dispute, experience and knowledge required, location and price point to nominate an accredited mediator to match your dispute. An application fee applies to use the nomination service.

You can complete the online form to use the Resolution Institute nomination service to appoint a mediator for you.  

Complete the Online Form  Submit your payment

Find a mediator?

Search the Resolution Institute dispute resolver directories

Resolution Institute's dispute resolver directories let you select a professional mediator from a wide and diverse pool. You can filter your search by accreditation, areas of practice and expertise and regions where mediators are located or work. There is no fee to search the directory.

Want to use the Resolution Institute Mediation Rules?

The Resolution Institute Mediation Rules include appointment of the mediator, confidentiality, the role of the mediator and of the participants as well as mediation procedure, meetings, costs, and subsequent proceedings.

Read Our Rules

Want to insert a mediation clause into a contract?

When you enter into a contract, make sure you include a dispute resolution clause. Consider referring any dispute that may arise to mediation, or to a series of dispute resolution types depending on the circumstances and nature of the dispute. You can browse our standard mediation and other dispute resolution clauses to find one that suits you.

Browse Our Dispute Resolution Clauses