Jon is an experienced conflict resolution specialist based in Warkworth, New Zealand. He is an accredited mediator, facilitator, conflict coach, trainer and professional supervisor who specialises in restorative approaches. He provided an independent conflict resolution service to Victoria University of Wellington from 2003 to 2021 as well as a mediator to many other organisations. He has facilitated restorative processes in criminal, workplace, education and family matters and, since 2008, he has been a lead trainer for the New Zealand Ministry of Justice restorative justice facilitator training programme. He is an advanced accredited restorative justice facilitator, endorsed to facilitate both family violence and sexual violence matters. Jon is a Fellow of the Resolution Institute, an Advanced Accredited Mediator, and an Accredited Member of the International Mediation Institute (IMI). He formerly served as an Inspector in the Royal Hong Kong Police, and has been a senior manager in both the public and private sectors.