with Nicola Hartfield and Helen Jarvis

Nicola Hartfield (NZ based) and Helen Jarvis (AU based) FDR providers who both now practice at least 85% online will share their learning and reflection about the adaptations required for FDR in the online context. This is not a ‘how to’ basics but more an advanced reflections to date.

They’ll explore process, principles and skills, in particular giving consideration to:

- Dealing with confidentiality and privacy issues
- Managing the documentation
- How to enhance connection and engagement
- Working with high emotion online
- How the mediator voice needs to change in this context
- How does the ‘suitability to proceed’ assessment change?
- What to do in a disagreement about mode?
- Considerations in hybrid mode

This will take the form of a conversation between the two of them and draw questions from the audience throughout.