Whether you're new to mediation or aiming to sharpen your skills, the Resolution Institute 5-day Mediation Workshop are built on sound theory and practical learning methods, equipping you to confidently navigate diverse mediation scenarios and starting you on your journey towards an International Mediation Institute certification.
Enhance your mediation expertise with our dynamic 5-day Mediation Workshop, a comprehensive programme focused on developing practical conflict resolution skills through interactive learning, role-playing, and expert coaching. Designed to meet the Resolution Institute Mediation Accreditation requirements in New Zealand, the training emphasises hands-on skills development. You'll benefit from live demonstrations, immersive simulation exercises, and personalised feedback from experienced mediators, ensuring an engaging and impactful learning experience.
"The most helpful, informative and inspiring workshop I have ever attended."
"Coaching during simulations was very affirming and focused on future improvements."
"A very intensive and well-constructed course. It felt rigorous as the same time as being supportive."
"Extremely useful in a range of contexts through management, leadership and hands-on mediation."
Who is this training for?
- Anyone keen to add mediation to their professional skill set
- Those who are interested in developing their negotiation and conflict resolution skills
- Professionals who advise clients, manage staff, or facilitate planning and decision-making
- Those who handle disputes in commercial, government, not-for-profit or community sectors
- HR professionals
- Those wishing to become professional accredited mediators
Previous participants include dispute resolvers and complaint handlers in all sectors, managers and executives, lawyers and accountants, human resource personnel and organisational trainers, union and workplace relations advisors, health care practitioners, educators, counsellors, coaches, conciliators, industrial relations experts, and community engagement professionals.
There are no prerequisites for this course.
Course Work...
Please be aware the workshop involves some pre-course learning elements sent out approximately one month prior to the workshop starting.
During the training week, there is approximately 1-2 hours of self-directed learning required during the evening.
The training week is full-time; we recommend not attempting to be available to other work commitments during the week in order to make the most of the learning opportunity.
We also highly recommend that you consider purchasing "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher and William Ury. This can be bought through Amazon and is a highly regarded reference book.
https://www.amazon.com.au/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757
You will learn...
- A proven step-by-step mediation process adaptable to a wide range of circumstances
- Essential skills to identify the range of drivers underpinning different perspectives
- Effective communication skills and processes to manage difficult or emotionally charged interactions
- Strategies to generate options and break impasse
- Practical tools to keep people with conflicting views focused on achieving constructive outcomes
- A critical understanding of ethical issues relevant when navigating conflict and dispute situations
What registration options are there?
We offer two registration options: Standard and Platinum.
The Standard option provides:
- For your attendance at the workshop
- All related material provided during the 5 days
- Catering
The Platinum option provides for:
- Attendance at the 5-day workshop (earlybird rate) along with all related material provided and catering
- One Accreditation Assessment attempt
- 1-year Professional Membership with Resolution Institute
- 1-year Professional Development Subscription
Payment for the workshop can be made by credit card using the registration process below, or if you require an invoice to then pay by bank transfer, please contact us at [email protected].
About our trainers
Anna Quinn
Anna is a distinguished Resolution Institute Fellow, renowned as a top trainer in New Zealand's field of conflict resolution. With over three decades of experience, she excels as a mediator, facilitator, mentor, supervisor, and representative in mediation proceedings. She possesses a profound understanding of various conflict management processes, ranging from restorative justice to facilitation.
Having lectured at Auckland University Law School and trained District and High Court Judges at the Institute of Judicial Studies, Anna's expertise extends throughout Australasia and the Pacific. She is a sought-after conference presenter on topics such as communication, difficult conversations, neuro-competency, and the psychology of conflict.
Anna's passion lies in the Peace Foundation's initiatives in schools and the management of conflict involving the elderly, as demonstrated by her involvement in the Elder Mediator Australasian Network 'EMAN' Committee.
Originally hailing from Central Hawkes Bay, Anna holds Te Mata as her mountain and the Tuki Tuki as her river. Currently residing in Auckland, she takes pride in being a devoted mother to three young men and enjoys exploring the outdoors. In early 2021, Anna embarked on a cycling journey along the Tour of Aotearoa Route, spanning the length of New Zealand from Cape Reinga to Bluff, alongside her husband.
Sarah Ramsay
Sarah has been practising in the conciliation/complaint resolution space for over 10 years. In 2014, she received the LEADR practitioner award for achievement by an emerging mediator.
As the Regulatory Services Manager at the Real Estate Authority, she is responsible for leading and coaching a team of dispute resolution professionals to deliver high-quality resolution services to consumers and real estate agents.
Sarah is a trainer, coach, and assessor for Resolution Institute and sits on the Resolution Institute Board.
Outside of her mediation work, she is the co-founder of an electric vehicle start-up, a salsa dancer, and a proud mum of a toddler and two adorable SPCA cats.
The course will be led by one or two of these trainers along with our coaching pool of highly experienced mediators.
Your next steps
After graduating from this course, to become accredited, you will need to:
- Join Resolution Institute as a Professional Member, and
- Successfully complete Resolution Institute Mediation accreditation assessment
Additional Information
Accommodation Options
To help with your planning, we’ve listed a few accommodation options located near the event venue. These are suggestions only, and you are welcome to choose alternative accommodation that best suits your needs:
Quest Hunter Street - 33 Hunter Street, Wellington Central
West Plaza Hotel - 110 Wakefield Street, Te Aro, Wellington Central
Travel Lodge - 6 Gilmer Terrace, Wellington Central
InterContinental - 2 Grey Street, Wellington Central
FAQ's
Do the early bird rates apply?
We are pleased to offer a special discounted early bird fee up to 4 weeks prior to course enrolment.
Are there discounted rates for group bookings?
Discounted rates for bulk bookings are available; please contact us on (04) 470 0110 or write to us at [email protected] to discuss options.
What are the terms and conditions if I need to cancel or transfer?
Bookings for training are subject to terms and conditions. These can be viewed here.
Do you provide in-house courses?
Resolution Institute can also offer in-house courses customised to meet your needs as an organisation – please contact us on (04) 470 0110 or write to us at [email protected] to discuss options.
Is assessment part of this course?
An assessment is not part of the workshop. Following completion of this workshop, you can choose to apply to sit the Resolution Institute Mediation Accreditation assessment. If you select the Platinum option, then assessment is included.
How will I know my registration has been successful?
You will get an email confirming registration. Please check spam and junk mail if not received. If you have not received anything after 24 hours please email us at [email protected].