NMAS Mediation assessment | Online | 28 March 2023

 Complete the Resolution Institute video assessment online to apply for mediation accreditation under the National Mediator Accreditation System (NMAS).

What is an online assessment?

 An online assessment is a 1.5-2 hour mediation simulation conducted on Zoom, a video conferencing tool used to virtually facilitate mediation assessments. This means that anyone can participate in an assessment from any location. 

The process is similar to a face-to-face video assessment - an assessment coordinator will facilitate the assessment by starting and recording the assessment. The coordinator will not be in the meeting room during the assessment, but will step in to assist as required. 

How do I register?

We offer three session times for each video assessment date: 9.30am, 12pm and 2.30pm. Please indicate your preferred time in the registration form. Time slots will be allocated on a first come first serve basis. We will confirm the time of your assessment within 5 business days of receiving your registration. 

How is the assessment conducted?

One week prior to your assessment, you will receive a confirmation email which contains a guide to online assessments, self-assessment form, role play scenario and Zoom meeting link. Prior to the assessment, you will be invited to run through the Zoom controls with the assessment coordinator.

There are two parts to your assessment:

  1. Role play: During the role play you will play the role of a mediator and volunteers play the role of the two parties in the simulated dispute on Zoom. The mediation session must be 1.5-2 hours long and will be recorded into the cloud.
  2. Self-assessment: Within 24 hours of finishing your assessment, you must respond to the questions in the self-assessment form, reflecting on what you think you did well and what you could have done better.

An independent assessor will consider the video recording of your role play and your self-assessment to determine whether you have 'demonstrated competency’ or have ‘not yet demonstrated competency’. Depending on assessor availability, you will be sent the results via email within 4-6 weeks. 


To be eligible to sit an assessment, you must have:

  • Completed a Resolution Institute mediation course, or
  • Applied to Resolution Institute to have your training recognised as having met the knowledge, skills and ethical understandings described by the national mediation accreditation system (NMAS) standards, as per Part II Section 2.2.

View NMAS standards here

If you are unsure of whether you are eligible to sit an assessment, please contact [email protected].

About our assessors

Our panel of assessors are independent of the training team and have significant experience as mediators.

Your next steps

After successfully completing the assessment, to become NMAS accredited you will need to:

Apply for accreditation

28/03/2023 9:00 AM - 5:00 PM
AUS Eastern Daylight Time

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