Join this intensive two day workshop, available on Days 3 & 4 of the 8-day mediation course, to refresh your mediation skills.
Who is this training for?
- Accredited mediators wanting to complete Continuing Professional Development (CPD)
- Applicants for national accreditation using the ‘experienced qualified’ pathway needing CPD
- Candidates for video assessment seeking practice and feedback
Prerequisites
- Completed the 5 day Mediation course or equivalent.
You will learn...
- Be provided with a detailed review of the mediation process
- Refresh your memory on preparation and dispute diagnosis
- Revise intake and screening for assessing suitability for mediation using case studies based on real situations
- Understand cross cultural issues in mediation
- Participate in three mediation simulations with feedback from a coach and other role players
Workshop Times
- Both Days - 10am - 3pm (AEST)
About our trainers
Exclusive to the online version, this training will be led by two of our Training Faculty together with our coaching team of highly experienced mediators.
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Anne Sutherland
Mediator and consultant to private and public sector clients. Following a background in commercial law, Anne’s mediation experience includes commercial, anti-discrimination, medical negligence, family and wills and estate matters. She currently specialises in workplace. Anne is appointed as a mediator to the Victorian Civil and Administrative Tribunal and teaches ADR in the post graduate law program at Monash University.
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Nina Harding
Nina Harding has worked as a mediator / facilitator for over twenty five years. Nina is a Law graduate and has a Master of Laws. She is a Harvard Law School trained mediator and has mediated over 2,500 business disputes in a variety of areas. Nina is the Australian Film Code Conciliator (under the Australian Film Exhibition and Distribution Code) and a Visiting Senior Lecturer at The University of Hong Kong. Nina is a member of numerous mediation panels including: NSW Farm Debt Mediation, NSW Personal Injury Commission, Commonwealth Ombudsman, Australian Small Business and Family Enterprise Ombudsman, Queensland Small Business Commissioner, etc.
Nina Harding is a Nationally Accredited Mediator (NMAS) and a Fellow of the Resolution Institute. Nina is a popular key note speaker and an internationally recognised expert in complaint handling.
This course will be led by Anne and Nina, along with our coaching pool of highly experienced mediators.
Your next steps
After graduating from this course, to become accredited you will need to:
Frequently asked questions
Are there discounted rates for group bookings?
Do you provide in-house courses?
Resolution Institute can also offer in-house courses customised to meet your needs as an organisation – please contact us on (02) 9251 33 66 or [email protected] to discuss options.
Is assessment part of this course?
How do I access the Online Workshop?
You will receive an email with the Zoom meeting link about a week prior to the workshop.
You will need to ensure you have made full payment beforehand to receive the link.
What do I need on my computer or device to take part in an Online Workshop?
You will ideally need a computer or device with a camera and microphone and good Internet coverage. You will need to make sure that you can access ‘Zoom’ in your browser. You can download and install Zoom prior or as part of the process when you first click the Zoom link.
System requirements
You may join the Online Workshop from your PC, Mac, Linux or mobile devices (IOS or Android). Click here to learn about:
- Supported operating systems, tablets and mobile devices
- Supported browsers
- Required device processor and RAM
Internet connectivity
- Join a Zoom test meeting to test your Internet connectivity.
- Check here for recommended Internet bandwidth.
Sound
- You will need speakers or headphones to listen to the speaker. Check that your headphones or speakers are connected and the volume is turned on (where applicable).
- You may also need to check the Audio Settings on Zoom once you have logged in.
How can I access technical support?
Email
[email protected]
Phone
Zoom Help Centre
If you require urgent assistance and are unable to reach the Resolution Institute office, please contact Zoom Help Centre and choose Free or Pro plan subscribers - Chat Live to begin the chat session. You will be required to provide the event’s Webinar ID that’s on your confirmation email. Zoom chat support is available 24/7.
Where are the terms for refunds and transfers?
Bookings for training are subject to terms and conditions. These can be viewed here.