This course has been developed in Aotearoa New Zealand drawing on our cultural world views and perspectives on conflict.
The overall aim of the course is to equip the practitioner with a simple, intuitive coaching model to apply when supporting people in conflict, appropriate to the cultural context of Aotearoa New Zealand.
The course will invite you to reflect on:
- Your own conflict style and drivers
- How Maori tikanga and kawa can inform your approach to conflict coaching
- Your own cultural footprint and how this influences your approach to conflict.
What can you expect to take away?
- A simple, intuitive coaching model to apply when supporting people in conflict
- Confidence to use conflict coaching in your own life and work
- The ability to work flexibly in diverse communities in Aotearoa New Zealand
Who is this training for?
- Mediators and restorative practitioners who want to deepen their one-on-one coaching skills
- HR practitioners who need to support and guide staff through conflicts at work
- Managers and supervisors who want to support their staff when conflict arises
- Anyone who wants to develop their own conflict competence
What will the course cover?
- What is conflict coaching and what is the role of the coach
- A roadmap for coaching individuals through conflict in a systematic way
- How to support a client to analyse and unpack their conflict and develop an action plan
- Core coaching skills of listening, questioning and rapport building
- An opportunity to practice and refine your skills
There are no prerequisites for this course.
Ahead of the course you will be provided with some short articles to read to set the context for the course.
Covid-19 Terms and Conditions for 2023
If this event is unable to run face to face due to Covid-19 restrictions it will run online. If you do not wish to attend the online training, you will be able to transfer to another face to face event.
About our trainers
Jon is an independent mediator with a particular focus on applying restorative principles within organisations to create a healthy, high performing culture. He worked for many years for Victoria University where he established the independent Employee Advisory and Resolution Service (EARS) and was latterly a Senior Consultant, Practice Development at the Diana Unwin Chair of Restorative Justice supporting the application of restorative principles in many different contexts.
Jon is a Fellow of the Resolution Institute, an advanced accredited mediator, family dispute resolution provider and restorative justice facilitator, with endorsements for working with family violence and sexual offending.
Jon’s first career was as a Police Inspector in the Royal Hong Kong Police before completing his Masters in the area of crime and violence, and further studies and training in dispute resolution.
Jon is a mediation and restorative justice trainer and assessor.
Everard is of Rongowhakaata, Te Arawa, Irish and Welsh decent. Everard has completed studies in Maori and Law at Victoria University of Wellington. He has lectured at Victoria University.
Everard works in the private and public sectors in the conflict resolution space including mediation, restorative practice, and Te Pae Oranga - he is a trainer and assessor in these three areas.
Everard currently works for the New Zealand Police.
Do the early bird rates apply?
We are pleased to offer a special discounted early bird fee up to one month prior to course enrolment.
Are there discounted rates for group bookings?
Discounted rates for bulk bookings are available, please contact us on (04) 470 0110 or write to us at [email protected] to discuss options.
What are the terms and conditions if I need to cancel or transfer?
Bookings for training are subject to terms and conditions. These can be viewed here.
Do you provide in-house courses?
Resolution Institute can also offer in-house courses customised to meet your needs as an organisation – please contact us on on (04) 470 0110 or write to us at [email protected] to discuss options.
Is assessment part of this course?
Assessment is not part of the course.